TERMS AND CONDITIONS OF USE
Last updated: March 24, 2026
THIS SERVICE MAY INCLUDE SUBSCRIPTIONS THAT AUTOMATICALLY RENEW. PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY (IN PARTICULAR, SECTION 5 “FEES AND PAYMENT”) BEFORE STARTING A TRIAL OR COMPLETING A PURCHASE FOR OUR AUTO-RENEWING SUBSCRIPTION SERVICE. TO AVOID BEING CHARGED, YOU MUST AFFIRMATIVELY CANCEL A SUBSCRIPTION OR A TRIAL AT LEAST 24 HOURS BEFORE THE END OF THE TRIAL OR THEN-CURRENT SUBSCRIPTION PERIOD.
IF YOU ARE UNSURE HOW TO CANCEL A SUBSCRIPTION OR A TRIAL, PLEASE VISIT OUR SUBSCRIPTION TERMS.
1. ACCEPTANCE OF TERMS
1.1 The mobile application ARtie Lab: AR Drawing and its related content, tools, transactions, and other services available through the app (collectively, the “Service”) are distributed by Tenet Apps FZCO (48891-001, IFZA Properties, Dubai Silicon Oasis, Dubai, United Arab Emirates).
1.2 Your access and use of the Service constitute your agreement to be bound by these Terms and Conditions of Use (the “Terms”), which establish a legally binding contractual relationship between you and the Company. PLEASE READ THE TERMS CAREFULLY BEFORE USING THE SERVICE.
1.3 Please also review our Privacy Policy. The terms of the Privacy Policy and other supplemental terms, policies, or documents that may be posted on the Service from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms at any time and for any reason.
1.4 THESE TERMS CONTAIN IMPORTANT DISCLAIMERS (SECTION 2), DISCLAIMERS OF WARRANTIES (SECTION 7), LIMITATION OF LIABILITY (SECTION 8), AS WELL AS PROVISIONS THAT WAIVE YOUR RIGHT TO A JURY TRIAL, RIGHT TO A COURT HEARING AND RIGHT TO PARTICIPATE IN A CLASS ACTION (ARBITRATION AND CLASS ACTION WAIVER). UNLESS YOU OPT OUT WITHIN 30 DAYS OF FIRST USE OF OUR SERVICE AS PROVIDED FOR IN SECTION 12, ARBITRATION IS THE EXCLUSIVE REMEDY FOR ANY AND ALL DISPUTES AND IS MANDATORY EXCEPT AS SPECIFIED BELOW IN SECTION 11.
1.5 IF YOU DO NOT AGREE WITH ANY PART OF THESE TERMS, OR IF YOU ARE NOT ELIGIBLE OR AUTHORIZED TO BE BOUND BY THESE TERMS, THEN DO NOT ACCESS OR USE THE SERVICE.
2. IMPORTANT DISCLAIMERS
2.1 WE MAKE NO GUARANTEES THAT (I) THE SERVICE WILL MEET YOUR REQUIREMENTS, (II) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (III) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE, OR (IV) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS OR WILL PROVIDE ANY BENEFIT.
2.2 NOT ALL INFORMATION DESCRIBED IN THE SERVICE IS SUITABLE FOR EVERYONE. THE SERVICE IS INTENDED ONLY AS A TOOL WHICH MAY BE USEFUL IN ACHIEVING YOUR CREATIVE AND EDUCATIONAL GOALS. YOU ACKNOWLEDGE THAT IF YOUR ACTIVITIES ENCOURAGED OR INSPIRED BY THE SERVICE INVOLVE ANY RISKS, YOU ASSUME THOSE RISKS AND UNDERSTAND AND AGREE THAT YOU TAKE FULL RESPONSIBILITY FOR YOUR ACTIONS AND DECISIONS.
2.3 INFORMATION PROVIDED THROUGH OUR SERVICE IS FOR INFORMATIONAL AND ENTERTAINMENT PURPOSES ONLY. THE SERVICE IS NOT INTENDED TO BE A SUBSTITUTE FOR ANY PROFESSIONAL ADVICE, INCLUDING BUT NOT LIMITED TO MEDICAL, PSYCHIATRIC, FINANCIAL, OR LEGAL ADVICE. NEVER DISREGARD OR DELAY SEEKING PROFESSIONAL ADVICE. YOUR RELIANCE ON THE INFORMATION PROVIDED BY THE SERVICE IS SOLELY AT YOUR OWN ELECTION OR CHOICE.
3. SERVICE
3.1 You acknowledge that all text, images, marks, logos, data, software, and materials displayed in the Service (excluding any User Content) are proprietary to the Company or third parties.
3.2 The Company expressly reserves all rights, including all intellectual property rights, and except as expressly permitted by these Terms, any use, redistribution, or reverse engineering is strictly prohibited.
3.3 The information and content you submit as part of registration or usage (“User Content”) remain your intellectual property. You grant the Company the right to retain and use copies of such data as necessary for operation of the Service, as described in these Terms and the Privacy Policy.
3.4 You grant the Company a non-exclusive, worldwide, perpetual, irrevocable right to publish, distribute, publicly display and perform the User Content in connection with the Service.
3.5 Subject to these Terms, the Company grants you a non-transferable, non-exclusive license to use the Service solely for your personal, non-commercial purposes.
3.6 You agree to use the Service in compliance with all applicable laws and regulations.
3.7 You are solely responsible for obtaining the equipment and Internet connection necessary to access the Service.
3.8 We retain the right to modify, suspend, or discontinue any part of the Service at any time, without notice or liability.
3.9 Your use of the Service is at your own risk. The Company will have no responsibility for any harm, loss of data, or other damages resulting from your access or use.
3.10 The Company is not obligated to provide customer support, though it may do so at its discretion.
3.11 You acknowledge and consent that we utilize Meta Pixel to gather insights about your interactions with the app, including usage behavior, feature engagement, and advertising effectiveness. This information may be transmitted to Meta upon your consent to tracking technologies.
4. THIRD-PARTY LINKS AND CONTENT
4.1 The Service may contain links to third-party resources or content. These are provided solely for your convenience. The Company does not endorse, control, or make any representations regarding such third-party resources. You assume all risk arising from your use of any such resources.
4.2 Each user of the Service is responsible for their own User Content. We are not responsible for its accuracy or reliability. Your interactions with other users are solely at your own risk.
4.3 You hereby release us, our officers, employees, and agents from any claims or damages arising from your interactions with other users or third-party resources.
5. FEES AND PAYMENT
5.1 Certain features of the Service are offered for a fee (“Purchase”).
5.2 We may change Purchase fees at any time, with reasonable notice.
5.3 You authorize us to charge the applicable fees to the payment card you provide.
5.4 The Service may include auto-renewing subscriptions. Unless canceled, you authorize us to charge for each renewal term under the same conditions as your initial purchase, unless otherwise stated.
5.5 We may offer trial subscriptions. Unless canceled before the trial ends, you will be billed the applicable fees.
5.6 If you fail to pay, we reserve the right to disable or terminate your access to the Service.
5.7 To the extent permitted by law, Purchases are non-refundable and non-exchangeable, except as required by applicable law.
Note for EU residents: If you are an EU resident, you have the right to withdraw from a digital content purchase within 14 days unless you consent to immediate performance and acknowledge loss of withdrawal rights upon delivery.
6. USER REPRESENTATIONS AND RESTRICTIONS
6.1 By using the Service, you represent and warrant that:
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You have the legal capacity and agree to comply with these Terms;
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You are not under the age of 4;
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You will not use automated or non-human means to access the Service;
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You will not use the Service for any illegal or unauthorized purpose;
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You are not subject to any embargo or listed as a restricted party by the U.S. government;
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Your use of the Service will not violate any applicable law.
6.2 If you provide false or incomplete information, we may refuse your use of the Service.
6.3 You may not use the Service for commercial purposes unless authorized by us.
6.4 You agree not to engage in activities such as reverse engineering, creating derivative works, interfering with functionality, or uploading harmful code.
7. DISCLAIMER OF WARRANTIES
ARTIE LAB: AR DRAWING, THE CONTENT, AND ALL OTHER ASPECTS OF THE SERVICE AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE.
8. LIMITATION OF LIABILITY
8.1 IN NO EVENT SHALL WE OR OUR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE OR PRODUCTS.
8.2 THE COMPANY’S TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR ACCESS TO THE SERVICE.
8.3 SOME JURISDICTIONS MAY NOT ALLOW CERTAIN LIMITATIONS, AND YOU MAY HAVE ADDITIONAL RIGHTS.
9. INDEMNITY
You agree to indemnify and hold the Company, its affiliates, officers, and employees harmless from any claims, damages, or losses arising out of your use of the Service or violation of these Terms.
10. INTERNATIONAL USE
The Company makes no representation that the Service is appropriate or available in all locations. You use it at your own risk and are responsible for compliance with local laws.
11. MANDATORY BINDING ARBITRATION AND CLASS ACTION WAIVER
11.1 PLEASE READ THIS ARBITRATION PROVISION CAREFULLY TO UNDERSTAND YOUR RIGHTS. EXCEPT WHERE PROHIBITED BY LAW, YOU AGREE THAT ANY CLAIM THAT YOU MAY HAVE IN THE FUTURE MUST BE RESOLVED THROUGH FINAL AND BINDING CONFIDENTIAL ARBITRATION. YOU ACKNOWLEDGE AND AGREE THAT YOU ARE WAIVING THE RIGHT TO A TRIAL BY JURY. THE RIGHTS THAT YOU WOULD HAVE IF YOU WENT TO COURT, SUCH AS DISCOVERY OR THE RIGHT TO APPEAL, MAY BE MORE LIMITED OR MAY NOT EXIST.
11.2 YOU AGREE THAT YOU MAY ONLY BRING A CLAIM IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF (LEAD OR OTHERWISE) OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. YOU FURTHER AGREE THAT THE ARBITRATOR MAY NOT CONSOLIDATE PROCEEDINGS OR CLAIMS OR OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING.
11.3 YOU AND THE COMPANY, AND EACH OF ITS RESPECTIVE AGENTS, CORPORATE PARENTS, SUBSIDIARIES, AFFILIATES, PREDECESSORS IN INTEREST, SUCCESSORS, AND ASSIGNS, AGREE TO ARBITRATION (EXCEPT FOR MATTERS THAT MAY BE TAKEN TO SMALL CLAIMS COURT), AS THE EXCLUSIVE FORM OF DISPUTE RESOLUTION EXCEPT AS PROVIDED FOR BELOW, FOR ALL DISPUTES AND CLAIMS ARISING OUT OF OR RELATING TO THIS AGREEMENT, THE SERVICE, OR THE PRIVACY POLICY, UNLESS YOU ARE LOCATED IN A JURISDICTION THAT PROHIBITS THE EXCLUSIVE USE OF ARBITRATION FOR DISPUTE RESOLUTION.
11.4 Arbitration is a more informal way to settle disputes than a lawsuit in court. A neutral arbitrator instead of a judge or jury is used in arbitration, which allows for more limited discovery than in court, and is subject to very limited review by courts. The same damages and relief that a court can award can be awarded by arbitrators.
11.5 A party which intends to seek arbitration must first send to the other a written notice of intent to arbitrate (a “Notice”) by an international courier with a tracking mechanism, or, in the absence of a mailing address provided by you to us, via any other method available to us, including via email. The Notice to the Company must be addressed to: 48891-001, IFZA Properties, Dubai Silicon Oasis, Dubai, United Arab Emirates (the “Arbitration Notice Address”). The Notice shall (i) describe the basis and nature of the claim or dispute; and (ii) set the specific relief sought (the “Demand”). If you and the Company do not reach an agreement to resolve the claim within 30 days after the Notice is received, then you or we may commence an arbitration proceeding as set forth below or file an individual claim in small claims court.
11.6 THE AMERICAN ARBITRATION ASSOCIATION (“AAA”) WILL EXCLUSIVELY ADMINISTER THE ARBITRATION IN ACCORDANCE WITH ITS COMMERCIAL ARBITRATION RULES AND THE SUPPLEMENTARY PROCEDURES FOR CONSUMER RELATED DISPUTES (THE “Rules”), AS MODIFIED BY THESE TERMS.
11.7 If you commence arbitration against us, you are required to provide a second Notice to the Company at the Arbitration Notice Address within seven (7) days of arbitration commencement. The Rules and AAA forms are available online at http://www.adr.org. Unless your Demand is equal to or greater than $1,000 or was filed in bad faith, in which case you are solely responsible for the payment of the filing fee, if you are required to pay a filing fee to commence an arbitration against us, then we will promptly reimburse you for your confirmed payment of the filing fee upon our receipt of the second Notice at the Arbitration Notice Address that you have commenced arbitration along with a receipt evidencing payment of the filing fee.
11.8 The arbitration shall be conducted exclusively in English. You and the Company agree to comply with the following rules, which are intended to streamline the arbitration process and reduce the costs and burdens on the parties: (i) the arbitration will be conducted online and/or be solely based on written submissions, the specific manner to be chosen by the party initiating the arbitration; (ii) the arbitration will not require any personal appearance by the parties or witnesses unless otherwise mutually agreed in writing by the parties; and (iii) any judgment on the award the arbitrator renders may be entered in any court of competent jurisdiction.
11.9 TO THE FULLEST EXTENT PERMITTED UNDER LAW, YOU AND THE COMPANY AGREE THAT YOU AND THE COMPANY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, REPRESENTATIVE, OR CONSOLIDATED PROCEEDING. FURTHER, YOU AGREE THAT THE ARBITRATOR MAY NOT CONSOLIDATE PROCEEDINGS OF MORE THAN ONE PERSON’S CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING, AND THAT IF THIS SPECIFIC PROVISION IS FOUND TO BE UNENFORCEABLE, THEN THE ENTIRETY OF THIS MANDATORY ARBITRATION SECTION WILL BE NULL AND VOID.
11.10 The arbitrator shall have the exclusive and sole authority to resolve any dispute relating to the interpretation, construction, validity, applicability, or enforceability of these Terms, the Privacy Policy, and this arbitration provision. The arbitrator shall have the exclusive and sole authority to determine whether this arbitration clause can be enforced against a non-party to this agreement and whether a non-party to these Terms can enforce its provision against you or us.
11.11 Barring extraordinary circumstances, the arbitrator will issue his or her final, confidential decision within 120 days from the date the arbitrator is appointed. The arbitrator may extend this time limit for an additional 30 days upon a showing of good cause and in the interests of justice. All arbitration proceedings will be closed to the public and confidential, and all records relating thereto will be permanently sealed, except as necessary to obtain court confirmation of the arbitration award. The award of the arbitrator will be in writing and will include a statement setting forth the reasons for the disposition of any claim. You acknowledge that these Terms and your use of the Service evidence a transaction involving interstate commerce. The United States Federal Arbitration Act (“FAA”) will govern the interpretation, enforcement, and proceedings pursuant to this Section 11. Any award rendered shall be final, subject to appeal under the FAA.
11.12 The above-stated provisions of this Section 11 shall not apply to any claim in which either party seeks equitable relief to protect such party's copyrights, trademarks, patents, or other intellectual property. For the avoidance of doubt, you agree that, in the event the Company or a third party breaches these Terms, the damage or harm, if any, caused to you will not entitle you to seek injunctive or other equitable relief against us, and your only remedy will be for monetary damages, subject to the limitations of liability set forth in these Terms.
11.13 You and we agree that, notwithstanding any other rights a party may have at law or in equity, any claim arising out of or related to these Terms (including the Privacy Policy) or the Service, excluding a claim for indemnification, must be initiated with the AAA within one (1) year after the claim accrues. Otherwise, such cause of action is permanently and forever barred. This one (1) year period includes the thirty (30) day pre-dispute procedure set forth in sub-clause 11.5 above.
11.14 All claims you bring against the Company must be resolved in accordance with this Section. All claims filed or brought contrary to this Section shall be considered improperly filed. Should you file a claim contrary to this Section, the Company may recover attorney's fees and reimbursement of its costs, provided that the Company has notified you in writing of the improperly filed claim, and you fail to promptly withdraw such claim.
11.15 In the event that we make any material change to this arbitration provision (other than a change to our Arbitration Notice Address), you may reject any such change by sending us written notice to our Arbitration Notice Address within thirty (30) days of the change, in which case your Account and your license to use the Service will terminate immediately, and this Section, as in effect immediately prior to the amendments you reject, will survive the termination of these Terms.
11.16 If sub-clause 11.9 above or the entirety of this Section 11 is found to be unenforceable, then the entirety of this Section 11 will be null and void and, in such case, the parties agree that the exclusive jurisdiction and venue described in Section 12 will govern any action arising out of or related to this Agreement.
11.17 YOU UNDERSTAND THAT YOU WOULD HAVE HAD A RIGHT TO LITIGATE THROUGH A COURT, TO HAVE A JUDGE OR JURY DECIDE YOUR CASE, AND TO BE PARTY TO A CLASS OR REPRESENTATIVE ACTION. HOWEVER, YOU UNDERSTAND AND AGREE TO HAVE ANY CLAIMS DECIDED INDIVIDUALLY AND ONLY THROUGH BINDING, FINAL, AND CONFIDENTIAL ARBITRATION.
11.18 YOU HAVE THE RIGHT TO OPT OUT OF THIS ARBITRATION PROVISION WITHIN THIRTY (30) DAYS FROM THE DATE THAT YOU FIRST USE, OR ATTEMPT TO USE, THE SERVICE BY WRITING TO OUR SUPPORT AT artie.help@tenetapps.com OR TO THE ARBITRATION NOTICE ADDRESS. FOR YOUR OPT-OUT TO BE EFFECTIVE, YOU MUST SUBMIT A SIGNED WRITTEN NOTICE OPTING OUT AND CONTAINING ENOUGH DETAILS ABOUT YOU FOR US TO IDENTIFY YOU WITHIN THIRTY (30) DAYS. IF MORE THAN THIRTY (30) DAYS HAVE PASSED, YOU ARE NOT ELIGIBLE TO OPT OUT OF THIS PROVISION AND YOU MUST PURSUE YOUR CLAIM THROUGH BINDING ARBITRATION AS SET FORTH IN THIS AGREEMENT.
12. GOVERNING LAW
The laws of the United Arab Emirates govern these Terms.
Legal actions shall be under the jurisdiction of:
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State and federal courts in Alexandria, Virginia (USA) for U.S. residents; or
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Courts of the United Arab Emirates for all others.
13. MISCELLANEOUS
13.1 No delay or omission by us in exercising any of our rights occurring upon any noncompliance or default by you with respect to these Terms will impair any such right or be construed to be a waiver thereof, and a waiver by the Company of any of the covenants, conditions or agreements to be performed by you will not be construed to be a waiver of any succeeding breach thereof or of any other covenant, condition or agreement hereof contained.
13.2 Subject to Section 11, if any provision of these Terms is found to be invalid or unenforceable, then these Terms will remain in full force and effect and will be reformed to be valid and enforceable while reflecting the intent of the parties to the greatest extent permitted by law.
13.3 Except as otherwise expressly provided herein, these Terms set forth the entire agreement between you and the Company regarding its subject matter, and supersede all prior promises, agreements or representations, whether written or oral, regarding such subject matter.
13.4 The Company may transfer or assign any and all of its rights and obligations under these Terms to any other person, by any way, including by novation, and by accepting these Terms you give the Company consent to any such assignment and transfer. You confirm that placing on the Service of a version of these Terms indicating another person as a party to the Terms shall constitute valid notice to you of the transfer of the Company’s rights and obligations under the Agreement (unless otherwise expressly indicated).
13.5 All information communicated on the Service is considered an electronic communication. When you communicate with us through or on the Service or via other forms of electronic media, such as e-mail, you are communicating with us electronically. You agree that we may communicate electronically with you and that such communications, as well as notices, disclosures, agreements, and other communications that we provide to you electronically, are equivalent to communications in writing and shall have the same force and effect as if they were in writing and signed by the party sending the communication. You further acknowledge and agree that by clicking on a button labeled “SUBMIT”, “CONTINUE”, “REGISTER”, “I AGREE” or similar links or buttons, you are submitting a legally binding electronic signature and are entering into a legally binding contract. You acknowledge that your electronic submissions constitute your agreement and intent to be bound by these Terms. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS AND OTHER RECORDS AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED THROUGH THE SERVICE.
13.6 In no event shall the Company be liable for any failure to comply with these Terms to the extent that such failure arises from factors outside the Company’s reasonable control.
14. CONTACT
If you have any questions or need to contact us under these Terms, please email: artie.help@tenetapps.com
I HAVE READ THESE TERMS AND AGREE TO ALL OF THE PROVISIONS CONTAINED ABOVE.